Consumer Watch: Digitizing photos

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by Andy Treinen

WHAS11.com

Posted on November 13, 2013 at 5:49 PM

LOUISVILLE, Ky. (WHAS11) -- It''s the photographic history of your life, and right now, it probably exists in two formats.

For many, it's photo albums and our digital photos on the computer; for me, it's just old pictures in shoe boxes in the closet. Either way, it's easier today than ever before to organize and digitize your memories.

Angie Hicks, creator of Angie's List knows the questions you should be asking. "How do they charge?" she asked. "Do they charge a flat rate? Is it by photo? Also, are there extra charges for color correction? You want to be sure to get a full glimpse of how much you are going to pay so you can compare quotes."

If you have a scanner and a whole lot of time, this can be a do-it-yourself job.

There are also more professionals than ever now and they have the knowledge and equipment to digitize your old pictures and videos.

This is a job we often put off until tomorrow, but Jason Britt advises against it. "We have a lot of people that come in and they find the films in their grandparents' house," he said. "They have the films done and when they get them back, nobody knows who the people are in the film. So, get it done now, while you still have people around that can identify the people in the films so you can pass that family history along."

Angie's List suggests asking questions prior to handing over your personal memories.

You should ask questions like, what will you do to ensure my items are kept safe and when will my file be finished. There's nothing worse than paying for a project that isn't ready by your special occasion. You can also ask if you'll be charged extra for a rush order.

Until you're ready to digitize, make sure you store the items in a cool, dry place because the old ones just don't keep like the ones in your computer.

If you have a consumer issue you would like us to look into, send an email to consumerwatch@whas11.com.
 

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