Lawyer for man dragged off United: Airlines have ‘'bullied'' passengers

Dr.Dao daughter speaks

CHICAGO (ASSOCIATED PRESS) -- A lawyer for a Dr. David Dao, 69, a man who was dragged off a United Express flight says airlines have "bullied" passengers "for a long time."
Thomas Demetrio said at a news conference Thursday that airlines have treated us as "less than maybe we deserve."

Dao was removed from the plane Sunday after he refused to give up his seat on the full flight from Chicago to Louisville for United crew members.

His daughter says the family was "horrified, shocked and sickened" to learn and see what happened. Crystal Pepper says seeing her father removed from the Sunday flight was "exacerbated" by the fact it was caught on video and widely distributed.

Demetrio says passenger dragged from United flight suffered significant concussion, broken nose and lost two front teeth. Dao was discharged from the hospital on Wednesday night. 
Demetrio says he "probably" will file a lawsuit on Dao's behalf.

United Airlines CEO Oscar Munoz has said he was "ashamed" when he saw the video and that the airline is reviewing its policies. Munoz says law enforcement won't be involved in removing passengers in the future.

Demetrio and his client accept the airline CEO's public apology but think it was insincere.

Demetrio said he thinks the apology that Munoz issued two days after first blaming the passenger, Dr. David Dao, was "staged" and done because the airline was taking a public relations "beating."

Dao came to the U.S. in 1975. He has five children.

USA Today/WHAS11


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