CLARK COUNTY, Ind. (WHAS11) -- Rural Metro Ambulance service voluntarily terminated their contract with Clark County on Thursday night. It came after the company was under scrutiny for allegations of long response times and not carrying necessary medications in its vehicles.
The company said they are now in compliance with protocol for controlled substances and said they reached out to County Health Officer Kevin Burke to discuss the issue, but did not get a response. Company officials did admit a lack of communication on their part by prior management.
“We are, unfortunately, very disappointed by the unwillingness of county leaders, Dr. Burke and representatives from the CCEOC to meet with us to discuss solutions,” Richard Doggett of Rural Metro said.
Commissioners said two other providers, Yellow Ambulance and New Chapel, said they will be able to meet the county’s needs. The change is expected to happen in 60 days.