Consumer Watch: Summer camp experience

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by Andy Treinen

WHAS11.com

Posted on May 10, 2013 at 4:35 PM

Updated Friday, May 10 at 4:41 PM

LOUISVILLE, Ky. (WHAS11) – If you’re looking for a fun, safe and rewarding experience for your kids, choosing the right camp is key, but choosing the right camp doesn’t happen by accident.

“First and foremost, always check with the Better Business Bureau. We do have a business review on different organizations out there,” Reanna Smith-Hamblin of the Better Business Bureau says.

Summer camp is supposed to be fun and really that’s all our children need to worry about.

As parents, there are things we can do to put them in the right place to do that.  Always visit the camp in person before submitting your deposit. Don’t be afraid to ask questions like:

- What is the camper return rate?

- What is the camp director’s background?

- Are medical facilities adequate?

- What are the safety rules and how are they enforced?

- What is the counselor to camper ratio?


Smith-Hamblin says the safety of our children should be the first consideration.

"How many people versus how many kids? You want to make sure you have a staff that's big enough to take care of those children. Always check the emergency information, what is the camp going to do if your child is hurt when you're not there,” Smith-Hamblin asks.

Use the experiences of others to best ensure a good experience for your child.

The BBB has business reviews available that includes complaints and how the business handles those complaints from campers.
 

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