I-Team Investigation: Patient says chiropractic referral led to eventual addiction


by Adam Walser


Posted on November 16, 2010 at 7:31 PM

Louisville, Ky. (WHAS11) - A chiropractic patient described to WHAS11 News how she was sent to a doctor for her pain and eventually ended up addicted to high-powered pain killers.

She contacted WHAS11 Monday night after we revealed questionable practices involving runners who solicit accident victims on behalf of doctors and lawyers.

“I would have had surgery, but I didn't have enough PIP. It was run out. It was done,” said Crystal Frey, a 23-year-old former chiropractic patient.

Frye says the pain from her recent car crash became so bad, she could barely get out of bed.

“It's extreme. I lose the feeling in my fingers,” she said.

But she says almost all of the personal injury protection, or PIP, money available to her through her insurance money went to Cane Run Chiropractic, where she was referred as a patient.

Eventually, she says they sent her to a doctor's office for medicine.

“I never met a doctor,” Frey said, but she says she did receive drugs.

“You actually had to get that filled there. They had their own pharmacy there. Like you would get the prescription and walk down and then there would be a door and you would get it filled there,” Frey said, describing the pain clinic.

Frey says she was prescribed Oxycontin, Methadone, Hydrocodone and Xanax.

“By the time you take them all, you're comatose. You feel like you're just walking around in a daze,” said Frey.

“I go to a treatment center now because I got addicted. My family got extremely worried about me and they said that I needed help,” she said.

Frey says she was never prescribed painkillers before her accident.

Frey says she's been told by a medical doctor she saw after chiropractic treatment failed that she could be paralyzed in a future accident if she doesn't have surgery.

Because the $10,000 she was allotted through her insurance has run out, that's a risk she has no choice but to take.

“I feel like they need to have a law where nobody can run up to your car, give you a card and say "Go to this place, its great." when it's not. It's not great. It ruined your life,” Frey said.

Monday night, Cane Run Chiropractic’s attorney issued a statement saying that it did not use runners to solicit patients.

We want to make a clarification to a story about chiropractic loan companies that ran at 11 Monday night.

We indicated that Troy Guinn had a past relationship with Premier Rehabilitation and Medical Services, but it has been brought to our attention that Guinn was actually affiliated with a company with a similar name.

Premier Rehabilitation and Medical says it has never been affiliated with any loan company.