Survey: Everyone loves American Express

Survey: Everyone loves American Express

Credit cards

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by WHAS11 newsroom

WHAS11.com

Posted on August 23, 2012 at 8:19 PM

(WHAS11)- We may have a love-hate relationship with our credit cards, but a new survey that is out says there is one card that card-holders seem to love a little more.

American Express customers responded most favorably to a credit card satisfaction survey that was conducted by JD Power and Associates.

They were asked about the card company's terms, billing and payment process, rewards and help solving problems.

Am-Ex got the top scores in all categories, with Discover not far behind.

The best news for all card-holders, all eleven companies got better ratings this year than last.

Satisfaction has been steadily going up since 2010, when a law went into effect limiting fees and interest rates.

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