Cyber Monday a big day for Kentuckiana businesses


by WHAS11

Posted on November 26, 2012 at 7:48 PM

Updated Tuesday, Nov 27 at 1:48 PM

LOUISVILLE, Ky. (WHAS11) -- The mad street rush of Black Friday is over. All of Monday's deals are online; that means no lines and less work for you—the consumer. But for many, Cyber Monday is the busiest day of the year.

After you click, you wait for your package to arrive at your door, but you may not know your purchase could be right down the street.

“Chances are if you order from someone online, it’s coming from this distribution center here in Louisville, Kentucky,” said recruiting manager for Kelly Services John Richie.

At GSI Commerce off of Cane Run Road, there are pickers, packers, shippers, receivers and gift wrappers.

“Everyone that works here has a responsibility. I always look at it as 'elves' during Christmas time. They’re at the North Pole shipping those Christmas packages out,” said Richie.

They may not have to deal with the rush of rapid shoppers, but they get their fair share of the holiday frenzy.

“GSI is expecting roughly 270,00 orders which is equivalent to 1.7 million units today [Monday],” said Richie.

With the internet, modern day shopping has changed forever. Gilt Groupe is a members-only shopping website and its distribution center is in Bullitt County. Employees can see purchases in real time as they happen and see what state they are coming from.

“We got so big, so fast. In 2010, we moved here to Louisville and it’s worked out really well here,” said Chief Supply Chain Officer Chris Halkyard.

With a large volume of orders, a little extra help is needed from robots.

“It’s really all the people that do the work here, but the robots are just a small footprint of the business, and they make sure that everything gets to the customer in perfect shape,” said Halkyard.

It’s a process suppliers designed to make online shopping the way of the future.

“It’s really quick. It’s easy. And it’s fun,” said Halkyard.