JCPenney plans to eliminate need for clerks

JCPenney plans to eliminate need for clerks

JCPenney plans to eliminate need for clerks

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by WHAS11

WHAS11.com

Posted on July 19, 2012 at 11:43 AM

(WHAS11) -- Retailer JCPenney plans to get rid of check-out counters.

The CEO says the department store chain is replacing all its technology infrastructure with a new system that will not require clerks.

Instead shoppers will use self-checkout machines similar to those found in many grocery stores.

The company hopes to phase out checkout counters by 2014.
 

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