Consumer Watch: Hotel data breach

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by Andy Treinen

WHAS11.com

Posted on February 5, 2014 at 5:52 PM

LOUISVILLE, Ky. (WHAS11) -- Hotel guests may be the victims in the latest major data breach and it does include some Marriott hotels in Louisville.

Hotel management company White Lodging said guests at more than a dozen of their properties, including some Marriott, Holiday Inn and Sheraton Hotels, may have been impacted by a suspected credit card data breach between March and December of last year.

The company said the investigation continues.

The report adds another scare to a recent list that included Target, Neiman Marcus and the Michael's chain of craft stores as retailers and consumers navigate relatively new terrain.

The National Retail Federation says they're engaged in "a continuous battle against determined fraudsters" who cybersecurity experts say can act quickly these days.

Even though your credit card is still in your wallet, thousands of people all over the world can have copies of your credit card now. They can make a fake one and they can use it anywhere in the world.

That may leave consumers wondering if their cards are safe anywhere. For now, experts say it's vigilance that's key.

Experts say to sign up for online banking and mobile banking so you can monitor your account every day in real-time so you can see if there's an unauthorized charge on there. The same goes with your credit cards.

If you suspect your identity has been compromised, Consumer Reports also recommends a security freeze on a credit file to make it more difficult for a crook to open accounts using stolen data.

If you have a consumer issue you’d like us to look into send an e-mail to consumerwatch@whas11.com.

 

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