Consumer Watch: AT&T and Verizon email bill scams

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by Andy Treinen

WHAS11.com

Posted on June 13, 2012 at 5:46 PM

LOUISVILLE, Ky. (WHAS11) - - The Better Business Bureau is warning customers to be on the lookout for fake wireless bills in your email inbox.

The emails appear to be from AT&T and Verizon, but they aren't.

The BBB says this is one of the best phishing scams they've seen. In fact it's so good customers are clicking on a link to pay their bill without even giving it a second thought.

Regina Hamblin-Smith of the Better Business Bureau says "What happens is you click on links you end up getting a virus on your computer. The one from AT&T even has areas where you can click and upload something to your cell phone so it says"

The bogus email bills are coming in the name of both AT&T and Verizon, and they look identical to a real bill from those companies.

They state that your bill is ready for viewing. They then encourage the recipient to click on a link to view the bill or pay online.

Hamblin-Smith added "In this day and age everyone is paying for everything on line. You click on the link because you're getting ready to pay your bill and find out woops, that's not the proper link to be clicking on. So don't click on links from e-mails, go directly to the web site instead"

The links lead to a third party website that downloads a virus onto the recipient's computer.

If you've clicked on one of those links delete the email and your trash folder right now. Then run a complete system scan on your computer.
 

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