Consumer Watch: BBB issues warning for storm victims

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by Andy Treinen

WHAS11.com

Posted on May 16, 2012 at 4:43 PM

Updated Wednesday, May 16 at 5:02 PM

LOUISVILLE, Ky. (WHAS11) – The Better Business Bureau has issued a warning to consumers about businesses trying to take advantage of tornado and hail victims. 

Good Morning Kentuckiana's Andy Treinen spoke with a representative from the Better Business Bureau to find out what to look out for.

The BBB has changed it's accreditation process recently to protect people from pop-up roof repair and handyman businesses that may or may not be legit.

With the March 2nd tornadoes followed by the April 28th hail storm, Kentuckiana is the place to be for roofers.

There's more work than local companies can handle, so many out-of-town companies are taking advantage.  

Many of these companies are legitimate businesses providing a service where there's a need, but others are just taking advantage.  The problem is --  it's tough to tell the difference.

Reanna Smith-Hamblin from the Better Business Bureau said they've been inundated with calls from businesses seeking BBB accreditation.

Although that would mean more money for the BBB, they're drawing the line with customer protection being their primary concern.

For now, if a company is accredited in another city and comes into town for the work it will take at least 6 months to get that accreditation here locally.

If a company is not already accredited elsewhere, it will take at least a year.

If you have a consumer tip for Andy, send him an email to consumerwatch@whas11.com.
 

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