LOUISVILLE, Ky. (WHAS11) -- Could the service at a restaurant make the difference whether Louisville lands a big convention?
The Convention and Visitors Bureau is crediting the attitude of the city's hospitality industry for its success.
At the annual Rose Awards at the downtown Marriott Tuesday afternoon, the bureau recognized the contributions of front line hospitality workers to the city's tourism business.
It's estimated 22,000 people are employed in the local hospitality industry
“A lot of times they don't get a lot of notice. So this event--the Rose Awards is about them, about those front line staff, the taxicab drivers, the people at the restaurants, the attractions that really drive business to our city,” Stacey Yates, with the Greater Louisville Convention and Visitor’s Bureau, said. They are responsible for entertaining 16 million visitors a year and this day is for them.
WHAS11's Joe Arnold was again the emcee for the Rose Awards.
The 600 people at Tuesday's luncheon also sent a statement to the all Baby and Kids Exposition -- "I want you back." After meeting in Louisville the last two years, the trade show is rotating back to Las Vegas in 2013, but considering a rotation between Las Vegas and Louisville in the future.