LOUISVILLE, Ky. (WHAS11) -- Update: As of 6 p.m. Wednesday, the boil water advisory for Louisville Water customers in the Goshen area has been lifted. Water quality tests confirm the water is now safe to drink. The advisory was issued as a precaution after a drop in pressure from a water main break on Monday evening along US Highway 42.
However, if your refrigerator has an automatic ice machine, you are encouraged to allow the receptable to fill twice and discard the ice. If your refrigerator has a chilled water line, allow the water to run for approximately one minute before using the water.From earlier:
The Louisville Water Company says crews have restored service to thousands of Goshen residents affected by a large water main break Monday.
They remained under a boil advisory Tuesday evening. But local businesses like Goshen Animal Clinic, located on the site of the break, remain without water, as crews continue to work feet underground.
David Dunbar was inside the clinic Monday afternoon when he received a call from a client, saying water was gushing out from underneath the parking lot.
"You could hear what sounded like white water in the background. Followed it to the corner of the parking lot and it was white water shooting from out beneath the blacktop," Dunbar, the hospital administrator said. "It caught us off guard, the massive amount of water that was coming out from under there. The earth was washing away and the parking lot went with it."
It created a hole deep beneath the blacktop.
"They said it's a 12 inch pipe, but it looked like a creek," Brian Proffitt, the owner and veterinarian at the clinic said.
Proffitt said his clinic has experienced minor water issues, but nothing that's amounted to this.
"We haven't had any water all day," Proffitt said.
The animal clinic was forced to cancel grooming appointments, but continued on with other outpatient procedures that did not depend on a water supply.
"We've had clients call to check in on us, see if there's anything we need," Dunbar said.
Dunbar says he's just about wiped area stores clean of bottled water for the clinic while it awaits a fix.
Kelley Dearing Smith, with Louisville Water Company, says a permanent fix could come well into the spring, when warmer weather arrives.
Smith says this break is not weather related but the weather has definitely hit crews hard this winter.
In the last six weeks, crews have worked just under 300 breaks. That's almost half of the 600 they plan for in a year.
The Louisville Water Company says a boil water advisory is still in effect for 3,400 customers in the area due to a drop in the water pressure.
They say it’s precautionary so tests can be conducted to confirm water quality.