Consumer Watch: Tips for dealing with home contractors

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by Andy Treinen

WHAS11.com

Posted on May 2, 2012 at 5:33 PM

Updated Wednesday, May 2 at 5:43 PM

(WHAS11) -- Whether it's unanticipated cost, equipment problems or a simple misunderstanding conflicts with contractors and service providers are unavoidable.

According to a recent Angie's List poll, 23 percent of people have wanted to fire their contractor but didn't. 

Of the people in the poll who wanted to fire a contractor and didn't, 46 percent said they felt they already invested too much money to switch contractors, 14 percent already paid in full, which is a no-no, 14 percent were afraid of repercussions of breaking a contract and 13 percent were afraid of upsetting the contractor.

If you have a dispute it's important to act quickly, and to have all of the information right there at your fingertips.

Perhaps most importantly, you've got to line up the paper trail. Document every part of the process including receipts and estimates because those are crucial when trying to seek resolution.

If you have a consumer tip you would like investigated, send an email to consumerwatch@whas11.com.

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