Consumer Watch: Tree service

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by WHAS11

WHAS11.com

Posted on April 25, 2012 at 5:25 PM

Updated Wednesday, Apr 25 at 5:42 PM

(WHAS11) -- A Louisville grandmother says she got ripped off when she paid to have a tree cut down. Good Morning Kentuckiana's Andy Treinen tracked down the guy who did the work, and as a result that woman's yard is now being cleaned up.  

Mary Smith cannot do a lot for herself these days, so she paid someone to cut down a tree in her back yard. That someone was John Curry of Ground Groomers Tree and Lawn Service. 

Mary's daughter called WHAS11 after she says Curry started making excuses and stopped returning calls.

We wanted to know Curry's side of the story and if he agreed to clean the yard up, so we went in search of answers.

WHAS11's Andy Treinen eventually got in touch with the lawn service on the phone. Curry first said he didn't know why we were calling.

Eventually Curry explained that he paid a guy to clean up the wood left behind and he thanked me for alerting him that the job wasn't finished.

Curry said that he now planned to clean up the job himself. And he promised to start this week.

Mary's daughter reported that Curry is back on the job. She said he's scheduled to finish Wednesday.

If you have a consumer problem you'd like Andy to look into send an e-mail to consumerwatch@whas11.com.

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