LOUISVILLE, Ky. (WHAS11) – Now that the city is getting back to normal after the President's Day snowstorm, many in Louisville hope mail service will do the same.

A spokesperson told WHAS11 News Sunday they hope to be able to make all deliveries Monday.

This announcement comes shortly after our story aired about Fern Creek residents who have had little, to no mail delivery service since the snowstorm.

READ: Sluggish mail delivery angers Fern Creek residents

Since then, residents from West Louisville to Jeffersontown wrote into the WHAS11 newsroom airing their frustrations.

The postal service says they've missed an average of 18,000 deliveries in Louisville – around 5 percent overall.

They blamed bad roads but the people who spoke to us Saturday showed us cleared roads.

A spokesperson from the Postal Service says he's checking into those addresses to find out why those customers weren't able to get mail.