LOUISVILLE, Ky. (WHAS11) -- Raking and planting grass seed, Melanie Logsdon said her mother was laid to rest in Saint Stephens Cemetery near Germantown.

“The sad thing about it is I'm not even sure this is the right spot,” Logsdon said.

Logsdon said she paid for a headstone to mark the plot but the cemetery owner never delivered.

“I didn't want to come back until there was a headstone. I don't know, I just...seeing this bare spot, it just makes it that much harder to deal with,” Logsdon said.

Logsdon's story is not unique. A number of families have questions.

Roger Craft says for decades he's asked the grounds keeper where his brother is buried.

“This lady over here broke out some kind of a book and said, 'He might be over there. So give me $500 I'll put a headstone over there.' So I want to know where my brother's at,” said Craft.

Many family members say they were surprised when they got here and saw a pile of dirt. They say it seemed like there may have been some work done to the cemetery, but then they found a headstone overturned and destroyed.

“It is shocking. I'm just amazed and disgusted. That's pitiful,” said Sharon Prater whose family is buried in the cemetery.

Family members say they have tried to speak to the cemetery owner about the conditions of the grounds. We also tried--but no one would answer the door. For many families, generations have been laid to rest in this cemetery. Melanie Logsdon says she will have to make the unfortunate decision to not be buried next to her beloved mother.

“There's no way. Not unless they turn it over to someone who will take care of it the way it should be taken care of,” Logsdon said.

Attorney General Andy Beshear has released a statement saying his office is investigating. Many of the people who were at the cemetery today were filling out formal complaint forms to send to Frankfort.