(USA Today) - More than 20 Amazon packages full of gadgets arrived at a Massachusetts couples' home, and they don't know why.
Mike and Kelly Gallivan didn't order any of them. The Gallivans first received unwanted items sent to their Acton home in October. Then, it was odd. Now, it's creepy. Over the holiday season, they said they received at least two packages a week.
An outdoor TV cover. Tent Lamp. Selfie light. Handwarmer phone charger. VR case. The list goes on. There are about 50 items total, Kelly said.
"The most unusual item was labeled a rechargeable dog collar but was actually earbuds," Kelly said in an email. "We don't have a dog."
Who ordered them? They don't know. Neither does Amazon.
The couple said they've reached out to Amazon twice, but there are no invoices to trace. The only address on the boxes, sent to her husband, is the Amazon distribution center in Lexington, Kentucky, Kelly said. During the second call, Amazon said the items were purchased using a gift card and there's no way to trace that.
Kelly said all of the items seem to originate in China, and she and her husband speculate this might have started from a past order her husband placed.
"My husband had ordered two items directly from China, techy stuff, and that's when it all seemed to start in retrospect," she said. "Someone seems to have made a profile with his name and address."
The couple has not seen any suspicious charges on their financial accounts.
Amazon said in a statement the sellers involved in this case did not receive names or shipping addresses from Amazon.
When sellers violate policies, Amazon said it withholds payments and works with law enforcement.
"We are investigating inquiries from consumers who have received unsolicited packages as this would violate our policies," Amazon said.
One theory is the person sending the packages is using Mike's name as a way to post verified reviews of items. Reviewers on Amazon must have a password-protected account used for at least $50 in purchases on Amazon and a valid credit or debit card, according to the company. So, anyone who has only used gift cards to shop would not be allowed to leave reviews.
Kelly and her husband, who expect to find another package at their door this week, just want the packages to stop.
"We don't want the stuff," Mike said.
